Flooding in your basement is really a big deal! We know it’s inconvenient too, but it happens. Don’t be left in the dark if it happens in your home, though. Here’s what you need to know if you have one of these accidents in your house.


You need to be careful to consider your health and your family’s health and safety. With that said, you should never enter your flooded basement if you think that entering your flooded basement is risky. Know there there’s the risk of:

  • An electric shock. This can be a very real risk, so we suggest that you turn off your home’s power at the main breaker switches.
  • A gas leak. Don’t stay in the house if you smell gas. It can be deadly.
  • Pollutants, which can be sewage, containing deadly bacteria. Yes, the floodwater may have possibly come from the sanitary sewer and it may contain raw sewage. Wear protective items and remember to sanitize your body after contact with it.
  • Chemicals, which may expose you to contaminants, like cleaning agents in the flood water.
  • Structural damage (it may be uncommon, but it happens). In the case that it is, call the experts.


You should call your plumber immediately! Give us a call.

  • You may see that the water in the basement is clean and probably coming through the house from an upper level, that’s how you know that the flooding may have been caused by a burst pipe. Carefully try to shut off the main incoming water valve, to slow the problem down.


  • Don’t flush the toilet, run a dishwater, or washing machine if you think that the flooding is because of a sewage backup, because this will only make the issue worse.


This can be a really difficult situation to deal with, but you don’t have to deal with it alone. Contact the professionals if you have plumbing problems like these and more. We’ve got experienced and affordable plumbers in Ottawa. With just one call, we can help you solve your plumbing needs and offer you emergency plumbing services!